Audit finds gaps in Richmond’s city fuel program management

Audit finds gaps in Richmond’s city fuel program management
Honorable Cynthia I. Newbille Council President — City of Richmond
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Earlier today, the Office of the City Auditor (OCA) in Richmond, VA, released a report following an internal audit of the City’s fuel program. Managed by the Fleet Management Division within the Department of General Services, this program is crucial for fueling the City’s vehicle fleet.

The audit identified several concerns such as inadequate tracking of fuel usage, insufficient controls over card access and PIN management, and a lack of standardized processes and training. “I’m thankful for the city auditor for this comprehensive audit shining a light on challenges with this program,” said Mayor Danny Avula. He added that he is committed to improving transparency, efficiency, and accountability by addressing these issues with his team.

Nine recommendations were made for process improvement. These include implementing an updated fuel policy, evaluating current tools to assess suitability, establishing a data-driven oversight process for fuel management, developing a formal fuel training program, and redesigning the PIN management process to enhance accountability.

Director of General Services Gail Johnson stated that steps have already been taken to address these concerns. “My team is focused on tightening our oversight protocols, updating our policies, and rolling out improved training programs to ensure we are the best stewards we can be of the new fuel program,” she said. The City will provide regular updates on progress as reforms are implemented in coming months. The full report is available on the City Auditor’s website.



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