The City of Richmond has initiated a harm reduction program to support residents dealing with substance use disorders. The Office of Opioid and Substance Use Response (OOSUR) is installing vending machines at strategic locations across the city. These machines will provide free, 24/7 access to resources such as naloxone, fentanyl test strips, and personal hygiene items.
Mayor Danny Avula highlighted the program’s focus on compassion and dignity. “This life-saving program is about meeting people where they are, with compassion and dignity,” he stated. “Harm reduction vending machines are a proven tool to prevent overdose deaths and connect individuals with the support they need. Richmond is proud to be among the cities leading with science, safety, and humanity.”
The vending machines offer anonymous access to supplies, are available around the clock, and include QR codes that link users to treatment, recovery, and support services. They are placed in neighborhoods most affected by overdoses.
Anna Jones, Opioid Response Strategist at OOSUR, stressed the importance of reducing stigma and expanding access for residents. She said, “People deserve to be safe and supported, no matter where they are in their journey. These vending machines are not just about supplies; they’re a bridge to care, to hope, and to healing.”
Currently operational machines can be found at Marshall Plaza (900 E. Marshall Street) and Southside Plaza (4100 Hull Street). Another machine will be installed at East End Library (1200 N. 25th Street) later this month.
For further details and updates on this initiative, visit https://www.rva.gov/human-services/opioid-response.


