The City of Richmond’s Department of Finance is working to finalize the distribution of one-time real estate tax rebate checks. This initiative, approved by the City Council in 2024, seeks to provide financial relief in response to increasing property values and housing costs. Currently, around 36,057 residents are still awaiting their rebate checks, while 8,205 have received them but have not yet deposited them.
In line with the city’s commitment to transparency and fiscal responsibility, a revised distribution timeline has been introduced to ensure accurate processing and timely delivery for homeowners.
The updated timeline is as follows:
– Verification and Processing Period: Currently being completed
– Check Printing and Mailing Begins: June 17, 2025
– Estimated Delivery Window: Beginning June 30, 2025
Residents who have recently deposited an incorrect check labeled “Hartshorn Community Council” and incurred a return fee from their bank can request reimbursement through RVA311. Assistance is available by calling 311 or submitting a ticket online at rva311.com.
To submit a request on the website:
1. Click “Create New Request”
2. Click “Real Estate Taxes”
3. Click “Continue” through the pop-up window
4. Fill out the requested information including uploading a photo of the return check fee from your bank.


